According to the survey, businesses have been doubling down on these systems because they want to improve the efficiency of their payment operations and have a better grasp of their cash flows and working capital. For instance, 81% of healthcare organizations and 53% of the banking and insurance sectors claim to support real-time payments, and 67% of these businesses say they want to keep investing in this technology.
It offers a strong case for ePayables and digital improvements, and more companies in these sectors are acting on the information by updating their payment systems with new interfaces that are frequently quick, easy, and lucrative once finished.
The research states that 93% of financial and insurance companies and 81% of healthcare organizations who accept ePayables expect to make additional technological investments. Also, 37% of organizations in the financial and insurance sector as well as the healthcare sector embrace ePayables.
Despite 39% and 59%, respectively, of financial and insurance companies and healthcare organizations that have not yet invested in this method of payment, the adoption of ePayables appears to be gaining momentum.
We draw the conclusion that the respondents’ buying patterns “are yet another indication that an increasing number of companies understand the necessity to provide a wider range of payment alternatives in order to retain their current customer bases and draw in new clients in the current economic climate.
For instance, 92% of the healthcare industry and 86% of the financial and insurance industries expect to invest in essential infrastructure and software, among the 47% of enterprises that have not yet invested in real-time payments.